Return and Refund Policy

If you're looking to return or exchange your order for whatever reason, we're here to help!

  • Please choose carefully as DEJA VU INTERIORS does not offer refunds -> No refunds offered unless manufactural fault.
  • Please note we will not accept item(s) back after two weeks of customer receiving product(s).
  • You will be required to pay additional postage for Credit Note exchanges.
  • Returned items must have no visible signs of wear or use.
  • CLEARANCE items and reduced items are not available for refund, return or exchange.
  • Gift vouchers valid for 3 years from issue date.
  • Store credits valid for 12 months from issue date.
  • While we pride ourselves on offering quality and beautifully made products, there is always the rare chance an item may be faulty. In this case, we will cover the postage for it to be returned to us to be either repaired or replaced. It is only if we are unable to offer you either of these that we will refund you in full.
*Bulky and heavy items are excluded from delivery. These items are available for Click and Collect in store or Contact Us for a delivery quote.
    If you have any questions in regards to our return policy please contact us at greensborough@dejavuinteriors.com.au or our store Greensborough (03) 9435 2128.